Compassionate Counselling in Richmond, Surrey & Online Therapy Across the UK

Long-term therapy for thoughtful adults seeking meaningful, lasting change. In-person sessions in Richmond or online counselling from anywhere in the UK.

Supporting people in their 20s–50s who feel anxious, stuck, or disconnected and want to understand themselves at a deeper level. Whether you prefer face-to-face therapy in Southwest London or the flexibility of online sessions, I'm here to help.

Close-up of Emma Pateman-Jones in Richmond

Who I am

You may look like you're coping on the outside, managing work, relationships, responsibilities, but internally feel overwhelmed, uncertain, or not quite yourself. Perhaps you notice recurring patterns in relationships, a persistent sense of anxiety or self-doubt, or a feeling that something isn't fully aligned.

Therapy can be more than coping strategies. It can be a space to slow down, reflect, and understand the deeper roots of what you're experiencing.

Hello, I'm Emma, a licensed psychotherapist and counsellor offering in-person counselling in Richmond, Surrey and online therapy throughout the UK. In my established private practice, I create a compassionate, non-judgmental space where you feel heard, understood, and empowered to explore your thoughts and emotions.

I take an integrative approach to therapy, drawing from various therapeutic techniques including Psychodynamic Therapy, Person-Centred Therapy, and Cognitive Behavioural Therapy (CBT). This flexibility allows me to adapt our work together based on what feels most effective for you, whether we're meeting face-to-face in my Richmond therapy room or connecting online via secure video sessions.

Serving clients across Southwest London, including Richmond upon Thames, Twickenham, Kingston, and beyond, as well as online clients throughout the UK, I offer flexible therapy options that fit your life and needs.

Please reach out to me for a free consultation using the ‘Contact Me’ form below.

Your Journey, Your Pace: Personalised Therapy That Puts You First

In our sessions, whether you choose online therapy or face-to-face counselling in Richmond, you're the focus. I'm here to listen, understand, and work with you to build a plan that fits your life and goals. Whether you're seeking immediate relief or more profound, long-term healing, we'll create a customised approach drawing on various evidence-based therapies. These may include Cognitive Behavioural Therapy (CBT) for practical strategies, mindfulness for present-moment awareness, Psychodynamic Therapy to explore past influences, Person-Centred Therapy to prioritise your unique experiences, and Solution-Focused Therapy to identify actionable steps forward.

Please note: EPJ Therapy is an integrative psychological approach that combines structured elements of cognitive and behavioural science (including CBT, ACT and parts-based work) within a relational therapeutic framework.
It is not a replacement for NHS or NICE-recommended treatment for severe or high-risk mental health conditions.

Modern wood building with stone patio and steps, set in a grassy landscape with mountains in the background at sunset.
Modern wooden house in front of lake and mountain landscape at sunset, surrounded by tall grass and trees.
Scenic view of a turquoise lake surrounded by rolling hills and mountains under a cloudy sky.

Ready to Take Your Next Step? You Deserve This Time for You.

Taking that first step toward change can be daunting, but you don't have to do it alone. Whether you're looking for a therapist in Richmond, Surrey, or prefer the convenience of online counselling from anywhere in the UK, reach out for a free consultation. We'll talk about what's on your mind, answer any questions, and decide if this is the right fit for you. This journey is about you, and you deserve the space to heal, grow, and truly thrive.

Modern wooden building with large glass window situated in a grassy landscape with mountainous background

Contact me

Contact me

Explore what I offer

Scenic mountain landscape with a clear blue lake reflecting the sky and surrounding peaks.

Connection

Scenic view of a clear lake with mountains and forest in the background, cloudy blue sky reflecting on water.

I offer a free 20-minute 'getting to know you' call to see if we're a good fit.

Warm Welcome Counseling

From £70

50-minute online sessions

Lake with clear reflection of surrounding pine trees and mountains beneath a blue sky with clouds.

Heartfelt Guidance

From £80

I offer face-to-face session from my therapy rooms in Richmond, Surrey

Mike, Richmond face-to-face client - October 2025

“The thing that struck me about Emma at first was her warmth. She has a genuine desire to help, and it makes you feel seen and heard.

We have gone to some of the darkest places in my past together and she has always held the light. She has helped me make peace with the parts of me I hate and find a new way to love myself. I can't recommend Emma enough. If you really want change, she will help you find it.”

Mandy, London face-to-face client - May 2025

“It was genuinely one of the most valuable experiences I’ve ever had.

Emma offered an external, compassionate perspective that helped me let go of self-judgment and start embracing my journey, that has lead me here today.

Perhaps most importantly, she unleashed the kind voice in my mind, the one that reminds me to be patient, trust the process, and value my story.

If you’re navigating big changes or self-doubt or just the everyday challenge of life, I can’t recommend Emma enough. She’s thoughtful, intuitive, and truly sees you.”

Laura, online client - April 2025

“Emma is someone who brings incredible empathy, professionalism, and kindness to everything she does.

She has a real gift for helping people feel safe, heard, and supported, and it’s easy to see why so many trust her on their healing journeys. If you’re looking for a therapist who is deeply committed to her clients’ wellbeing, Emma is truly exceptional!”

Beth, online client - January 2025

“I can’t recommend Emma enough.
Incredible support, she’s changed my life. Genuinely”